Support
We're here to help. Most issues are resolved within one to two business days.
About UPokerTrainer
UPokerTrainer is an educational poker strategy app operated by Adamand Tech LLC, a California limited liability company. The app is intended for adults aged 18 and older. UPokerTrainer does not facilitate, process, or accept real-money wagers, bets, or any form of online gambling. By using the app you agree to our Terms of Service and Privacy Policy.
Contact us
Emailsupport@upokertrainer.com
Response time1–2 business days (Mon–Fri)
CompanyAdamand Tech LLC (California, USA)
When emailing, please include your device model, OS version, app version, and a short description of what happened. Screenshots help. Please do not include passwords, payment card numbers, or other sensitive credentials in support correspondence.
Common questions
Many quick answers — sign-in, subscriptions, sync, restoring purchases — are covered on the FAQ page. Check there first.
Manage your subscription
Subscriptions are billed by the App Store or Google Play, not by us. You can change or cancel anytime:
- iOS: Settings → [your name] → Subscriptions → UPokerTrainer.
- Android: Play Store → Profile → Payments & subscriptions → Subscriptions.
To restore a purchase on a new device, sign in with the same Apple ID or Google account, open Settings in the app, and tap Restore purchases.
Delete your account
You can permanently delete your account from inside the app:
- Open UPokerTrainer.
- Go to Profile → Settings.
- Tap Delete account and confirm.
Your account record and personal data are removed within 30 days. Aggregated, anonymized analytics may be retained. If you can't access the app, email support@upokertrainer.com from the address tied to your account and we'll help.
Report a bug or request a feature
Email support@upokertrainer.com with the subject Bug or Feature request. Including steps to reproduce speeds things up.
Last updated: May 10, 2026